Robotics Process Automation
RPA is an application of technology, governed by business logic and structured inputs, aimed at automating business processes.
Consider RPA for:
– Improved Efficiency
– Reduced Time
– Reduced Costs
– Automation Advantage
RPA – Automation Advantage
Introducing the Digital Worker
With the changing needs, objectives and strategies of both the public and private sector, there is a growing demand for scalability whilst ensuring efficiency and minimal wastage. The advances in robotics have allowed organizations to achieve automation advantage and develop innovative solutions to tackle the most “pressing” problems.
A team of digital workers is deployed alongside organizational teams to help increase speed, reduce costs and free up human resources for tasks requiring human creativity and intelligence. RPA is complementary to existing systems which means organizations can adopt automation whilst ensuring minimal downtime and interference in existing business processes. A successful implementation of RPA can allow organizations to develop competitive advantages and succeed.
RPA – Automation Advantage
RPA can Automate Such Tasks:
Monotonous tasks which incur excessive human efforts without creativity. Such tasks have lower levels of motivation.
Involves managing voluminous data obtained from a variety of sources and stakeholders.
Tasks dealing with a variety of stakeholders and potentially high-impact tasks.
Tasks which are monotonous and take up a huge time commitment from human resources.
Largely driven by pre-set regulations, parameters and laws which govern each aspect of the task.
Tasks which have variable demands and operate at peak levels require sophisticated implementation of scalable force.
How does RPA integrate with your Business
- DiscoveryProcess Mapping01
- ImplementationPOCs & Pilots02
- Deployment & SupportOrganization-wide adoption03
RPA across industries
The finance sectors one of the most promising sectors for automation. The nature of finance and banking is tremendous regulation, fierce competition and fast changing consumer needs. As a result, the finance industry is looking to implement IT solutions that can help achieve organizational goals regarding efficiency and customer service.
Forms, Gants, Subsidy processing
Accounts payable & receivable processing
Regulatory Compliance and Reporting
Financial Review Preparation
The public sector is by far one with tremendous opportunities and areas for digital adoption. Government agencies process voluminous data and documents frequently, and is usually manual work. RPA can help the public sector modernize systems for improved efficiency and processing, freeing up employees to focus on things done well by humans. With RPA, governments can create a Digital Workforce which is reliable, secure and scalable.
Forms, Gants, Subsidy processing
Fraud Detection using bots and AI
Screen scraping using OCR
Queue processing and reporting
Across the globe, healthcare providers deal with a wide variety of requests which are usually required to adhere to strict policies and regulations. Much of the work is conducted manually and can be time-consuming, tedious and error-prone. Since healthcare deals with sensitive data, organizations can implement RPA to tackle monotonous tasks and effectively scale systems to be efficient and compliant.
Physician credentialing
Medicare billing and compliance
Appointment scheduling
Audit procedures
Telecommunications is midst a large scale transformation with the introduction of 5G. There is a growing need for robust networks and automation to meet the needs of customers. Organizations are increasingly moving towards converging systems, organizing data and personalizing the user experience whilst ensuring minimal disruption or cost to the business. RPA will allow companies to manage large, unstructured datasets, increase responsiveness to changes in industry and minimize wastage of resources.
Periodic report preparation
First Call Resolution (FCR)
Competitor tracking
Respond to queries (emails, questions etc.)
RPA and AI enable organizations to grow and scale and meet the demands of customers in an efficient way. Manufacturing industry is considered a backbone of the global economy and is currently undergoing a shift towards digital. However, many of the processes still are labour-intensive and therefore organizations are not able to experience benefits of economies of scale. Hence, RPA can provide tremendous advantages in managing, tracking and distributing inventory.
Logistics data automation
Inventory control and tracking (wastage, faults etc.)
Invoice processing
ERP integration
RPA Project Elements
RPA by the numbers
Actions
According to Deloitte, an RPA software robot is capable of performing a list of more than 600 actions in a given sequence.
RPA – Automation Advantage
RPA Use Cases
01
Forms Processing
Many Organizations have to process forms on a regular basis. RPA can be leveraged for reading and processing of manually typed or handwritten forms for extraction of data.
02
Client and User Profile Updates
RPA can be used by organizations which deal with frequent updates in database. Improve application processing by automating redundant calls-to database tasks.
03
Claims Processing
Organizations can use RPA to speed up verification, approval and validation. Bots take in unstructured data in forms, extract structured data and process claims based on predefined rules.
04
Reconciliation and Verification
Organizations can reduce redundant tasks related to recovery and reoncilation.Statement reconciliation is a very regular/common request and demands scalable digital force which can be automated using RPA.
05
Human Resources Tasks
Organizations can automate Query Resolution/ Admin Support/ Help desk/ Dispute resolution tasks. This can help reclaim time, improve employee onboarding and result in faster problem solving.
Eliminate waste and boost efficiency.